Privacy Policy

TrueMart is an online retail store based in the United Kingdom offering a curated selection of Indian products.

We may collect the following types of personal information:

• Personal Identification Information (Name, email address, phone number, delivery address)
• Payment Information (processed securely via third-party payment processors)
• Account details (if you register with us)
• Order history and preferences

We collect data when you:

• Make a purchase
• Sign up for newsletters or promotions
• Contact us via email or contact forms
• Browse our website (via cookies and analytics tools)
• Register an account

We use your data to:

• Process and deliver orders ​
  
• Respond to customer inquiries
• Send marketing communications (with your consent)
• Comply with legal or regulatory requirements

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed via secure and reputable third-party gateways.

We may share your data with:

• Delivery partners (to fulfill your order)
• Payment processors (Stripe) 
  
• Legal authorities if required by law

We do not sell or rent your personal data to any third parties.

We use cookies to:

• Improve your browsing experience
• Remember your preferences
• Analyse website traffic

You can control cookie preferences via your browser settings.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent for marketing at any time

To exercise these rights, contact us at: contact@truemart.co.uk

While we primarily serve customers within the UK, if and when we offer international shipping, your personal data may be transferred outside the UK as part of order processing and delivery. In such cases, we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.